Fan Experience
At Ticketmaster, our mission is to help clients connect with their fans while helping fans with their buying experience.
Key features
- Informed and secure shopping experience
- Digital ticketing with the Fan Wallet mobile application
- Official and certified resale
- A whole range of services for fans
Fan-focused experience
Present your events and associated services in a clear way to optimize purchase intent.
Provide the services fans expect the most
We offer options to enrich the fan experience beyond the ticket.
Ensure a safe experience for true fans
We help you get tickets into the hands of real fans with a transparent purchasing process and a commitment to security.
Fan-Focused Experience
Information about services, video, photos, blog and enriched content
High definition interactive seat map for an informed purchasing decision
Alerting features to always be informed about the latest events
Provide the services fans expect THE MOST
Tickets on smartphone with our Fan Wallet app
Packages, upsells, CollectorTicket, missed event insurance
Flexibility & Security with our official and certified resale
EnsurE a safe experience for true fans
Queue Solutions for the most requested events
Secure tickets and transfers with our digital ticket features
Flexible payement methods & PCI-DSS secure payment
Discover more solutions
Expert partnership
We’re the partner that keeps you on the pulse of what’s next with innovative partnerships, top-notch technology integrations and the best live event experts in the business.
Ticket sales
Each event is different, so we provide a variety of ticketing solutions to meet your unique needs. Paired with our fan-friendly marketplace, we’ve got you covered.